We want you to love everything you order. If something’s wrong, let us fix it.

• If you received a damaged or incorrect item, email us at hello@duplo.mk with a photo and order number. 
We’ll replace the item or offer a refund — your choice.
• Returns for unused items (non-coffee) are accepted within 10 days of delivery.
  All products must be returned in a brand new, unused condition, with unbroken packaging.
 If the packaging of these products is broken, you will lose the right to refund the order.

Note: Due to freshness, coffee and food items are non-returnable, unless there was an error on our side.